Erin Wrote:
Thanks so much, Kirk.
I did get the message that you sent this morning
and appreciate all you have done to try and make
it so that the item arrives in time. I am
impressed that you went ahead and contacted the
company who is making the birdhouse - that is
certainly above and beyond what I was expecting.
I'll keep you informed on the progress. Again,
thanks for such great service!
6/7/09
1:03PM
Pat Wrote:
Just wanted to let you
know that our bench arrived a few minutes ago.
It's lovely. Thank you for all your follow up
calls. It's a pleasure doing business with a
company that keeps its customers informed.
5/29/09 10:15AM
Bob
Wrote:
On May 2nd I put my Lone Star Goliad Martin
House w/ nesting trays up, installed with cable
and winch pole in my yard. Today May 16 I have
four pair of Martins. This is my
first year. Thanks to you for your wonderful
Martin House and great service..............
5/16/09 12:25PM
Anne Wrote:
Now THAT's what I call customer service ! Nice
talking to you Kirk ! I will definately
recommend your company to my friends when I show
off my new swing ! I wish you much continued
success with youe company !
3/27/09 9:19AM
Tom Wrote:
Kirk and everyone, I couldn't
believe you called me within a couple of minutes
after I'd sent the email enquiry. I see where so
many testimonials compliment you on your
customer service, and I can only agree
wholeheartedly with all of them. I also want to
add a word about your products: superb! The
Amish Gardens tables arrived more quickly than
the estimated schedule you suggested; they were
simple to assemble; and the exceptional quality
was a surprise at these great prices. Their good
looks and simple elegance have drawn compliments
from every friend who's visited so far. We are
pleased beyond words with your entire
enterprise.
9/22/08 5:02PM
Lorraine Wrote:
Hi Kirk,
I did get your message and want to thank you for
taking the time to call. When I got home from work
today, the bench was waiting by my front door! It
certainly is nice to do business with a company that
cares enough to contact their customers personally.
I will definitely Shop Carolina again!
6/12/08 8:45PM
John Wrote:
Hi Jackie,
This is the McKenzie family and we just wanted to let you
know that we received the replacement part for the white
Carolina chair this week. Thank you very much for your
assistance. It is nice working with someone who is
genuinely interested in providing exceptional customer
service and solving problems. Thanks again, and we will
definitely keep your site in mind should we need additional
pieces!
5/26/08 12:11PM
Pat Wrote:
I wanted to thank you for helping me out with my order. Both
you and (I believe it was your husband) went out of the way to
make sure that I was taken care of and I appreciate that. I
received my order today as scheduled through UPS and I was very
happy. It isn't everyday that you meet such nice people. So,
just wanted to say thank you!
4/18/08 12:15PM
Ana Wrote:
WOW! our order was super fast we are so HAPPY, it is exactly what we
were looking for and had almost give up on. No one else (and trust
us we looked) had it. You guys are awesome!
Thank you so much!
1/19/08 2:55AM
Tina
Wrote:
Thank you so much!!!! Nothing beats doing business
with a company owned by real people who care about their customers
-- and who sell American made products too!! It's such a rarity
(and a pleasure). I'm passing the word along. Thanks again.
12/11/07 6:25PM
Jamie
Wrote:
Thanks so much Kirk. I appreciate your prompt response.
Truly, you spoil me - I'm going to come to expect this service from
other vendors and I know I'll just be disappointed. At least I know
where to go for this kind of thing.
Thanks for the update, and I promise to let you know as soon as I
receive anything.
7/17/07 12:04PM
Cyril
wrote:
I received a Wild Bill bird feeder for Christmas and it works
great. I've had dozens of
bird feeders and this one is the best I've seen so far for beating
the squirrels.
1/10/07 8:44 AM
Gretchen
wrote:
Thanks for your prompt response! I got the tracking info and am all set! I am very impressed with your customer service. Thanks again for all of your assistance!
11/30/06 7:15 AM
Heather
wrote:
It was a pleasure doing business
with your company. I took your advise put up my purple martin
house last weekend and sure enough the martins were checking
it out within 2 days. I can hardly wait for next years season
and I'll be back to buy more. Thanks again.
6/9/06 10:11 PM
Frances
wrote:
Love it, love it, love it!!! The
entire time I was putting it together I was smiling. Never have
there been better
instructions. Then I just sat and looked at it for a while. It is
the coolest thing since central vacuuming.
3/6/06 12:26 PM
Donna
wrote:
Thank you so much. We are just beginning at
bird feeding/watching. I will definitely keep your page
bookmarked for future purchases as we learn more of what we
need/want. It's a blessing to blindly hit upon a company that is so
customer service oriented.
2/3/06 10:40 PM
Barbara
wrote:
You're AMAZING! What more can I say. Terrific service and
communication. This is the way customer service should always be
9/6/05 5:42 PM
Debbie
wrote:
Thank you for your prompt and courteous reply! My order arrived
yesterday July 1st. It's refreshing to
deal with such good customer service. We will shop with your company
again.
7/2/05 2:04 PM
Mary Lou
wrote:
Thanks for your quick response - I was a little leary about ordering
from Shop-Carolina (which I have never heard of) but feel much
better with your excellent customer service.
4/16/05 6:50 PM
Blair
wrote:
This is the best customer service I have
ever gotten. Thank you so much. You have a customer for
life!
2/25/05 12:24:44 PM
Roseann
wrote:
Thank you so much. You have a wonderful site and
lovely items. It is my pleasure doing business with you.
12/28/04 2:38:29 PM
Lynn
wrote:
You guys are the BEST! Thank you so very
much!
10/12/04 12:30:26 PM
Gale
wrote:
Thanks for the information. You are fast!!
If I ever need anything again, I will definitely call you.
08/14/04 9:16:26 AM
Mary
wrote:
It is a delight to do business with such a nice company
10/17/03 3:18:21 PM
Kathy
wrote:
Wow, you guys are incredible! I'm glad I found you! Will definitely keep you in mind for future orders!
Thank you so much for the fast reply (very unusual these days) and the great service in shipping so fast.
7/28/03 9:47:43 AM
Leslie
wrote:
Thank you for your help. Your customer service has been EXCELLENT.
5/14/03 4:19:16 PM
Patti
wrote:
I give you and your company an "A" for effort and customer
service. Thank you again
3/2/02 2:07:24 AM
Chris
wrote:
The prompt and courteous service I received from your staff was
beyond my expectations. The experience was better than what I get at
a local retail shop. I'm totally impressed!
8/10/01 9:46:29 AM
Debbie
wrote:
This is an AWESOME site. Lots of info
and interesting facts. Love that bird cam!! I have it
book
marked for
everyday reading.
11/3/00 12:56:53 PM
