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Customer Comments
Read what our customers have to say about the products and service at Shop-NC.com
 

Lorraine Wrote:
Hi Kirk,
I did get your message and want to thank you for taking the time to call. When I got home from work today, the bench was waiting by my front door! It certainly is nice to do business with a company that cares enough to contact their customers personally. I will definitely Shop Carolina again!
6/12/08 8:45PM

John Wrote:
Hi Jackie,
This is the McKenzie family and we just wanted to let you know that we received the replacement part for the white Carolina chair this week.  Thank you very much for your assistance.  It is nice working with someone who is genuinely interested in providing exceptional customer service and solving problems.  Thanks again, and we will definitely keep your site in mind should we need additional pieces!
5/26/08 12:11PM

Pat Wrote:
I wanted to thank you for helping me out with my order.  Both you and (I believe it was your husband) went out of the way to make sure that I was taken care of and I appreciate that.  I received my order today as scheduled through UPS and I was very happy.  It isn't everyday that you meet such nice people.  So, just wanted to say thank you!
4/18/08 12:15PM

Ana Wrote:
WOW! our order was super fast we are so HAPPY, it is exactly what we were looking for and had almost give up on. No one else (and trust us we looked) had it. You guys are awesome!
Thank you so much!
1/19/08 2:55AM

Tina Wrote:
Thank you so much!!!!  Nothing beats doing business with a company owned by real people who care about their customers -- and who sell American made products too!!  It's such a rarity (and a pleasure).  I'm passing the word along. Thanks again.
12/11/07 6:25PM

Jamie Wrote:
Thanks so much Kirk. I appreciate your prompt response. Truly, you spoil me - I'm going to come to expect this service from other vendors and I know I'll just be disappointed. At least I know where to go for this kind of thing.
Thanks for the update, and I promise to let you know as soon as I receive anything.
7/17/07 12:04PM

Cyril
wrote:
I received a Wild Bill bird feeder for Christmas and it works great.  I
've had dozens of bird feeders and this one is the best I've seen so far for beating the squirrels.
1/10/07 8:44 AM

Gretchen wrote:
Thanks for your prompt response! I got the tracking info and am all set! I am very impressed with your customer service. Thanks again for all of your assistance!
11/30/06 7:15 AM

Heather wrote:
It was a pleasure doing business with your company.  I took your advise put up my purple martin house last weekend  and sure enough the martins were checking it out within 2 days.  I can hardly wait for next years season and I'll be back to buy more.  Thanks again.
6/9/06 10:11 PM


Frances
wrote:
Love it, love it, love it!!! 
The entire time I was putting it together I was smiling. Never have there been better instructions. Then I just sat and looked at it for a while. It is the coolest thing since central vacuuming.
3/6/06 12:26 PM

Donna wrote:
Thank you so much.  We are just beginning at bird feeding/watching.  I will definitely keep your page bookmarked for future purchases as we learn more of what we need/want. It's a blessing to blindly hit upon a company that is so customer service oriented.
2/3/06 10:40 PM

Barbara wrote:
You're AMAZING! What more can I say. Terrific service and communication. This is the way customer service should always be
9/6/05 5:42 PM

Debbie
wrote:
Thank you for your prompt and courteous reply! My order arrived yesterday
July 1st. It's refreshing to deal with such good customer service. We will shop with your company again.
7/2/05 2:04 PM

Mary Lou wrote:

Thanks for your quick response - I was a little leary about ordering from Shop-Carolina (which I have never heard of) but feel much better with your excellent customer service.
4/16/05 6:50 PM

Blair
wrote:
This is the best customer service I have ever gotten.  Thank you so much.  You have a customer for life!
2/25/05 12:24:44 PM

Roseann wrote:
Thank you so much. You have a wonderful site and lovely items. It is my pleasure doing business with you.
12/28/04 2:38:29 PM

Lynn
wrote:
You guys are the BEST! Thank you so very much! 
10/12/04 12:30:26 PM

Gale
wrote:
Thanks for the information. You are fast!! If I ever need anything again, I will definitely call you.
08/14/04 9:16:26 AM

Mary
wrote:
It is a delight to do business with such a nice company
10/17/03 3:18:21 PM

Kathy
wrote:
Wow, you guys are incredible! I'm glad I found you! Will definitely keep you in mind for future orders! Thank you so much for the fast reply (very unusual these days) and the great service in shipping so fast.
7/28/03 9:47:43 AM

Leslie
wrote:
Thank you for your help. Your customer service has been EXCELLENT.
5/14/03 4:19:16 PM

Patti wrote:
I give you and your company an "A" for effort and customer service. Thank you again
3/2/02 2:07:24 AM

Chris wrote:
The prompt and courteous service I received from your staff was beyond my expectations. The experience was better than what I get at a local retail shop. I'm totally impressed!
8/10/01 9:46:29 AM

Debbie wrote:
This is an AWESOME site. Lots of info and interesting facts. Love that bird cam!! I have it
book marked for everyday reading.
11/3/00 12:56:53 PM

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