|
Do you have questions about
an item or need help placing an order?
We offer expert personal service
Monday through Friday from 9:00 AM to 5:00 PM Eastern time, we
never use
third-party
call centers to handle your questions and concerns. You
can send
an email to Service@Shop-Carolina.com
or phone us toll free at 800-881-3727. After hours, our telephone system records messages. Sometimes
call volume during the day exceeds capacity and you might be prompted to leave a message
then as well. We always return calls and respond to emails.
Do you have questions about
your existing order?
Using
the Reply function in your email program, ask your
question by replying to the order confirmation email you
received from
Service@Shop-Carolina.com.
This order confirmation email contains the information we need
to research and respond to your question. Our concern for
satisfaction extends 24/7 - so send us an
email at any time. We will always reply, often right away! You can also phone us
at 800-881-3727.
Do you need to make a return?
We offer a Money Back Guarantee
and are here to help.
Shop-NC.com is a website of Shop Carolina, Inc.
Shop Carolina, Inc.
3115 White Horse Road Suite 204
Greenville, SC 29611
Telephone: 800-881-3727
Fax: 864-294-1609
Email: Service@Shop-Carolina.com
|
